Point of Sale, Recreation and Facility Management Software focused on Elevating Customer Experience
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Due to COVID-19, changes to the way our customers operate their recreation and leisure facilities are now required. In consultation with our customers, Intelligenz will shortly have available new modules to facilitate a range of new operational requirements, either as an add-on to existing IntelliLeisure™ sites or as a standalone application for new customers, focused on the following areas:
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Supports mandatory online registration of contact information and formal booking of all visits, including timed entry slots or fixed length sessions. Booking time may control an entry window rather than a specific amount of time. For example, customers will need to book for a 1 hour visit to the gym, a tee time (10 min slots), etc. Requirements could be extended to individual equipment, lanes in a pool, access to areas, etc. Occupancy checking is also available. Setup and changes will require minimum administrative effort and follow booking rules.
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Clean down time to be automatically assigned to the area, room or equipment bookings.
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Automatic notification to customer with details of their booking(s), including unique identifiers that represent the booking(s). Alternatively, identification details can be accessed through a mobile app.
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Where time-based bookings only require the identification of numbers of adults or children, etc., or non-timed passes are purchased in advance, entry will include the requirement to register details for additional attendees prior to entry or at time of entry using a mobile device.
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Waitlists for popular time slots or sessions with automated email to the next waitlisted customer, including a period of time where the slot is held before release to the next in line. The system will also monitor no shows and enable ‘penalties’ (e.g. restricted booking privileges) for repeat offenders. For some services or facilities bookings, a deposit may be required to secure a timeslot.
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Additional checks on the residency of the individuals (i.e. local or out of area) at time of registration may be required so that restrictions can be placed on out of area attendees to limit and prevent exposure.
Provides tools to flexibly book your customers and manage activities from Swim School Registrations, Field Bookings, Fitness Membership Sales to Point of Sale and Inventory Management, including automated customer communication; an ‘all-in-one’ integrated solution.
CUSTOMER MANAGEMENT
Online Forms & Questionnaires • Prospecting • Customer History • Medical Records • Communication Tracking • Document Scanning
ONLINE SELF-SERVICE WEB PORTAL
Registrations • Bookings • Memberships • One-on-One Sessions & Classes • Facility Schedules, Availability & Enquiries • Browser-Based
COURSE, CLASS & ACTIVITY MANAGEMENT
Register • Transfer • Rollover • Proficiencies & Prerequisites • Waitlist Management • Equipment Booked with Course • Price Groups & Discounts
FACILITY BOOKING & ENQUIRIES
Book Facilities, Locations, Staff & Equipment • Staff Rostering • Graphical Layouts • Drag ‘n Drop Functionality • Invoicing & Account Statements
MEMBERSHIP & PASS MANAGEMENT
Fixed Length & Perpetual • Digital Signature Capture • Access Control • Third Party Billing • Custom Payment Plans • Assessment Bookings
STAFF & LOCATION MANAGEMENT
Staff Profiles & Role Management • Skill Tracking including Expiry Dates • Staff Check-in • Roster Management including Breaks
POS & INVENTORY MANAGEMENT
Sell Products, Packages, Drop-in Classes, Courses & Multi-Visit Passes • Create Customers • Touch-Enabled • Track Inventory & Consumables
REPORTING & DASHBOARDS
600+ Standard Reports • Scheduled Reporting including Automated Email • Reports Library • Report Customization • Custom Dashboards
AUTOMATED NOTIFICATIONS
Automated or Ad-hoc • SMS & Email • HTML Editor • Templates • Reminders • Newsletters • Special Offers • Alerts • Pool Closures
ASK US ABOUT
Loyalty Programs • Gift Vouchers • Entry Systems Integration • Forms / Assessments • Online Capabilities • GL Import • Biometrics • Event Accounting
• Deployment Options • Automated Scan-Up Inventory Counts
Provides tools to flexibly book your customers and manage Bookings and automated customer communication; an ‘all-in-one’ integrated solution.
CUSTOMER MANAGEMENT
Online Forms & Questionnaires • Prospecting • Customer History • Medical Records • Communication Tracking • Document Scanning
ONLINE SELF-SERVICE WEB PORTAL
Bookings • Facility Schedules, Availability & Enquiries • Browser-Based
FACILITY BOOKING & ENQUIRIES
Book Facilities, Locations, Staff & Equipment • Staff Rostering • Graphical Layouts • Drag ‘n Drop Functionality • Invoicing & Account Statements
STAFF & LOCATION MANAGEMENT
Staff Profiles & Role Management • Skill Tracking including Expiry Dates • Staff Check-in • Roster Management including Breaks
REPORTING & DASHBOARDS
600+ Standard Reports • Scheduled Reporting including Automated Email • Reports Library • Report Customization • Custom Dashboards
AUTOMATED NOTIFICATIONS
Automated or Ad-hoc • SMS & Email • HTML Editor • Templates • Reminders • Newsletters • Special Offers • Alerts • Pool Closures
ASK US ABOUT
Forms / Assessments • Online Capabilities • GL Import • Event Accounting • Deployment Options
Provides tools to flexibly book your customers and manage Tee Time Bookings, Point of Sale and Inventory Management, including automated customer communication; an ‘all-in-one’ integrated solution.
TEE TIME MANAGEMENT
Create Bookings • Categorize Tee Times (Weekday Off-Peak, Weekday Peak, etc.) • Change a Tee Time and/or Tee Time Category directly from the Calendar • Insert a Tee Time directly into the Calendar between existing Tee Times and/or Remove Tee Time(s) • Bulk update Tee Times
LARGE GROUP TEE TIME BOOKINGS
Create Large Group Bookings • Select any individual player or multiple players for editing / changing booking including viewing / adding Notes and/or any additional information • Create mass recurring Large Group Bookings over multiple Date Periods • Bulk Update Bookings
EQUIPMENT RENTAL
Rental of Equipment • Available Equipment is associated with applicable Tee Time Categories • Quantity of Equipment available is visible for selection between one player or multiple players within a Group
POS & INVENTORY MANAGEMENT
Retail Sale of Products, Services and Packages • Tracks all Purchases, Sales and Consumption • Unlimited number of configurable fields, for a range of Inventory Attributes (i.e. Size, Color, Range, etc.)
REPORTING & DASHBOARDS
Standard Reports • Scheduled Reporting including Automated Email • Reports Library • Report Customization • Custom Dashboards
AUTOMATED NOTIFICATIONS
Automated or Ad-hoc • SMS & Email • HTML Editor • Templates • Reminders • Newsletters • Special Offers • Alerts • Course Closures
ASK US ABOUT
Our ‘all-in-one’ integrated solution to help flexibly book your customers, Manage your Tee Times, Point of Sale and Inventory Management
IntelliGATEWAY™ is purchased and used in conjunction with any of our Intelligenz core products.
NO ACCESS TO CREDIT CARD DATA
Our Certified Payment Processing Partners collect and process all sensitive data • Our applications do not store or have access at any time
PAYMENT GATEWAY MANAGEMENT
Payment Gateway Options for your Region
PCI DSS CERTIFIED PAYMENT PROCESSING PARTNERS
Secure Online Payment Processing using PCI DSS Certified Partners
THIRD PARTY REVENUE COLLECTIONS & INTEGRATED CORPORATE PAYMENT SOLUTION
Pay Taxes, Permit Fees, Utility Bills, Traffic Infringements, Court Fines, etc • Third Party Payee Handlers Plug-ins (CityView, Diamond and more)
ONLINE SELF-SERVICE PAYMENTS
Pay Outstanding Balances and Invoices Online • Integrated 'Look and Feel' with your existing website • Branded as a service of your locations
REVENUE COLLECTION & REPORTING
Scheduled Reporting including Automated Email • Reports Library • Report Customization Available
FINANCIAL SYSTEM UPDATED DAILY
Chart of Accounts synchronized with your Financial System • All records contain the GL accounts required for the postings created by their use
ASK US ABOUT
Our Third Party Payee Handler Plug-ins and how we can help automate your Revenue Collections with an Integrated Corporate Payment Solution
Intelligenz is a privately held group of companies that still remains under original ownership to this day. First established in New Zealand in 2002 with its major customer base in Australasia and Canada, Intelligenz now has five operating companies worldwide (Australia, New Zealand, Canada, the United States and the United Kingdom), enabling us to be compliant with each country’s staff and company legislation requirements, particularly important for our Municipal, Government, Local Government and University contracts.
Intelligenz provides a completely integrated solution for our customers and takes full accountability for all aspects of our solution implementation including Server Installation, Software Implementation and Training, all of which are provided directly by our own staff. Intelligenz does not utilize or engage sub-contractors. All work will be completed by our own staff.
The relationship we have with our customers is of a long-term nature and we are committed to the continued development of our system, expanding functionality as the requirements of our customers continue to expand. All of our customers are on Annual Support & Maintenance agreements and we provide support and updates to all customers. In addition, many of our customers grow both in number of locations and modules used. Over time new customers are being added and Intelligenz has the resources to manage them as they sign.
Intelligenz fully owns and develops all software proposed with research and development fully funded by the organisation and provided through our own internal staff resources.
Intelligenz staff are based in Australia, New Zealand, Canada, the United States and the United Kingdom, enabling us to service customers worldwide, providing support for both local customers and large multinationals alike. We have many years of expertise implementing our solution in in complex environments and we have the right people to work with you regarding your specific requirements.
Our team is made up of highly skilled individuals with relevant industry experience who fully understand our products and the markets in which they reside. They are trained in various areas and aspects of our operation based on their role(s) and as an organization we are able to supply and sustain all necessary human and other resources through the duration of our contracts, providing all of our customers with a World Class Solution.
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SALES
+1 888 559 5990
+61 2 8003 3535
+61 3 9010 5560
+61 7 3102 5661
+61 8 6102 5561
+64 3 669 0111
SUPPORT
+1 888 559 5990
+61 7 5479 3478
+64 3 962 7538
CAN / USA
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NZ
CAN / USA
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AUSTRALIA
PO Box 5314
Maroochydore BC QLD 4558
CANADA
PO Box 65026
RPO North Hill
Calgary AB T2N 4T6
NEW ZEALAND
PO Box 39097
Harewood
Christchurch 8545
UNITED KINGDOM
161 Edward St
Brighton BN2 0JB
USA
5015 Kim Rd NE
Rio Rancho NM 87144